Services

Of all the issues covered by the questionnaire refuse collection and recycling achieved the highest level of interest at 60%. Most feedback was favourable, though there was support for extending the ‘green bag’ collection at both ends of the season.

 

Interest in the bus service was expressed by 50% of respondents, with most people asking for a more frequent service. Comments included:

‘Train car park always full. Better bus service needed.’

‘Direct service to Middlesbrough?’

  

(Village bus service; Yarm Station)

The importance of a Police presence in the village was recognized in 44% of the questionnaires, with a specific demand for more visible policing and for a Neighbourhood Watch Scheme.

‘Foot patrol round village would be useful.’

Gutters and drains were also a concern, with 42% of respondents expressing dissatisfaction with blocked and overflowing drains.

A shop or food service facility of some kind generated support from 35% of respondents.  

The need for a library bus was picked up by 20% of returns, mainly from respondents who were not working and available during the day to make use of the service. Comments included:

‘The current excellent services should be maintained.’

 

Actions to be taken:

 

Work with Stockton Borough Council to improve parking provision at Yarm Station and to implement surveillance and enforcement measures.

Arrange open meeting in Village Hall with Community Police Officer to discuss Police presence and Neighbourhood Watch Schemes.

Work with Stockton Borough Council and the water authority to ensure remedial work is carried through to completion on drains between Crathorne and Kirklevington to eliminate smells at junction of Forest Lane and Pump Lane.

Assess whether there is sufficient support for the provision of retail food services and how this might be provided.